Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@aassort.com.
- All
- About the product
- Shipping
- Returns and Exchanges
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 2 hours!
About the product
We work with global delivery service companies.No matter where you are in the world,under normal circumstances you will receive your item 5-8 working days after shipping. (Purely handmade artworks take 3-5 working days to produce,and customized products take 5-8 working days to produce)
Artworks intended for purchase are packaged by Aassort and follow standardized packaging procedures. Items will be shipped flat in a sturdy,well-protected cardboard box. We ensure your purchase is shipped to our high standards.Your artwork will be adequately supported in the packaging to make its journey from Aassort to your home as safe as possible.fixed and tightly sealed together.
Most products can be customized in size and color.You only need to send pictures of the products you like to our email and explain your ideas.We will communicate with you on follow-up matters in a timely manner.
Orders cannot be updated after they have been shipped. If you need to make a change to your order, contact info@aassort.com and we will do our best to accommodate you.
Shipping
Yes, Free shipping all over the world.
If you purchase more than 30$ in our store, you will enjoy free shipping on your order, delivered to your location
Returns and Exchanges
Hassle-free returns and exchanges. - Return it for a FULL refund or get a replacement just as easy as you purchase it. - We want happy customers! For any reason, if you do not like the received kit or artwork, you can return it intact within 30 days of receipt. Please contact info@aassort.com .
Once we receive the returned items, it will take up to 3 business days for us to process the refund.For PayPal account holders,up to 3 business days for the transaction to appear on your PayPal accountFor credit card refunds.between 7-14 business days for the transaction to be completed.
Aassort currently accepts Visa, MasterCard, Discover, and American Express etc. Aassort also accepts payments made through PayPal. I don’t have a PayPal account. What should I do? You may be able to pay with a card via PayPal without a PayPal account. Here’s how: 1) Click Check out with PayPal and you’ll be redirected to PayPal. Instead of choosing to pay with your PayPal account, select Pay with Debit or Credit Card. 2) You'll be prompted to fill in your billing and credit card information. 3) Enter your email address so PayPal can send you a receipt. 4) Click Continue to return to Aassort. Your payment isn't sent until you click Submit order on Aassort.
You can contact us through info@aassort.com We will be happy to assist you.